Highfield Clinical Care Centre

Highfield Clinical Care Centre 2022-12-08 Person 5 5 0

All our questions were answered. Was kind made me feel at ease.

Highfield Clinical Care Centre 2022-12-08 Person 5 5 0

We have been made to feel safe in a difficult situation. Staff were lovely with [name removed] and very supportive of us.

Nothing. Keep everything as it is.

Highfield Clinical Care Centre 2022-12-08 Person 5 5 0

[name removed] was calm peaceful patient informative.

We weren't sure how long this initial meeting would take.

Highfield Clinical Care Centre 2022-12-08 Person 5 5 0

Was very good were handle with care.

Highfield Clinical Care Centre 2022-12-08 Person 5 5 0

[name removed] was very caring and put us both at ease.

Highfield Clinical Care Centre 2022-12-08 Person 5 5 0

Everyone is nice.

Nothing.

Highfield Clinical Care Centre 2022-11-24 Person 5 5 0

Excellent all round. Seen on time (actually a little early) . Everything clearly explained at every step. Very friendly, caring and efficient staff.

Can't think of anything!!

Highfield Clinical Care Centre 2022-11-18 Person 1 5 0

I attended the appointment and upon walking in I was asked what I thought the problem was, I discussed my hypermobility and plantarfasciitis that had been discussed with me by the physio. [name removed] immediately dismissed my plantarfasciitis by telling me not to google things despite previous diagnosis for this. He also dismissed my hypermobility and got me to 'prove it' by asking me to bend my thumbs, lock my elbows and knees. Again this is despite me being under RNOH and having been diagnosed with HSD by mt consultant there. I also felt this was irellevant to the issue I was attending there for. He went on to address my weight, at which I explained I understood this was an issue and my GP and consultant think it may be hormonal as various other strategies to loose weight have been unsucessful, but that I am trying and have been referred to a dietician. He wouldn't let this drop and suggested that the issue with my ankles and feet were weight related and that I needed to loose weight. He went on to say this several times and didnt even look at my ankle in any detail. The exercises given to me were a stretch I had done previously with my physio, which didn't seem to be helping, hense the referral to [name removed]. He told me I had tight calves but I am able to do the stretches, knees locked (something he told me to do despite being told not to lock my kees back by RNOH at the rehabilitation programme) without feeling a stretch in my calf. Overall I had a very negative experience and was reminded on my way out to make sure I loose weight as this, in his opinion, was the sole reason for my issues. I have strong evidence that hypermobile spectrum disorder is NOT caused by being overweight.

See above

Highfield Clinical Care Centre 2022-11-17 Person 5 5 0

It’s was all about me, they couldn’t have done anything better for me, always looking to help me, excellent treatment & great listener. Thank you

Highfield Clinical Care Centre 2022-11-16 Person 5 5 0

Treated well and staff very supportive.